Improving ERP Usability

Papers

Listed by year of publication

2017-2018

Babaian, T., Xu, J., Lucas, W. ERP Prototype with built-in task and process support. EJIS, 27(2).

Babaian, T., Lucas, W., Chircu A. and Power N. Interactive Visualizations for Workplace Tasks, Enterprise Information Systems 18th International Conference, Rome, Italy, Revised Selected Papers, LNBIP vol. 291, pp. 389-413 Springer, 2017.

Babaian, T., Lucas, W., Chircu A. and Power N. Extending an Association Map to Handle Large Data Sets, HCII 2017, In Human Interface and the Management of Information: Information, Knowledge and Interaction Design, 3–21. Lecture Notes in Computer Science. Springer, Cham, 2017.

Babaian, T., Zhag, R., Lucas, W. DTMi – a New Interface for Informed Navigations. HCII 2017, In Human-Computer Interaction. Interaction Contexts, 413–23. Lecture Notes in Computer Science. Springer, Cham, 2017.

2016

Babaian, T., Lucas, W., Chircu, A. M., and Power, N. Evaluating Interactive Visualizations for Supporting Navigation and Exploration in Enterprise Systems. In Proceedings of the 18th International Conference on Enterprise Information Systems (ICEIS 2016), April 2016.

2015

Lucas,W. and Babaian, T. Collaborative Critique: An Inspection Method for Expert Evaluation of User Interfaces, in International Journal of Human-Computer Interaction, 31, pages 843-859.

Babaian, T., Lucas,W. and Li, M. Modernizing Exploration and Navigation in Enterprise Systems with Interactive Visualizations, in Human Interface and the Management of Information. Information and Knowledge Design, HCII 2015, Lecture Notes in Computer Science, vol. 9172, pages 23-33, Springer, 2015

2014

Babaian, T., Lucas,W. and Xu, J. Task and Process Support in ERP Systems, in Advancing the Impact of Design Science: Moving from Theory to Practice. Proceedings of DESRIST 2014 Lecture Notes in Computer Science 8463, pp. 443-448, Springer, 2014.

Babaian, T., Xu, J. and Lucas, W. Applying Design Principles for Enhancing Enterprise System Usability, in Proceedings of the 9th International Joint Conference on Software Technologies (ICSOFT'14), pages 162-169, August, 2014. re Notes in Computer Science. Springer, Cham, 2017.

Babaian, T., Zhag, R., Lucas, W. DTMi – a New Interface for Informed Navigations. HCII 2017, In Human-Computer Interaction. Interaction Contexts, 413–23. Lecture Notes in Computer Science. Springer, Cham, 2017.

2016

Babaian, T., Lucas, W., Chircu, A. M., and Power, N. Evaluating Interactive Visualizations for Supporting Navigation and Exploration in Enterprise Systems. In Proceedings of the 18th International Conference on Enterprise Information Systems (ICEIS 2016), April 2016.

, pp. 83-90, July 2013.

2012

Babaian, T., Lucas,W. and Oja M.-K. Evaluating the Collaborative Critique Method. In Proceedings of 2012 ACM annual conference on Human Factors in Computing Systems, pp. 2137-2146, ACM, 2012.

Lucas,W. and Babaian,T. Implementing Design Principles for Collaborative ERP Systems. In Proceedings of the 7th international conference on Design Science Research in Information Systems: advances in theory and practice (DESRIST'12), Lecture Notes in Computer Science, pp. 88-107, Springer-Verlag, 2012.

Babaian, T. and Lucas,W. Leveraging Usage History To Support Enterprise System Users. In Proceedings of the 14th International Conference on Enterprise Information Systems (ICEIS'12), vol. 3, 35-44, SciTePress, 2012.

Topi, H. and Xu, J. Developing an Instrument to Measure Enterprise System Users' Perceptions of System-User Collaboration. In Proceedings of the 2012 Pacific Asia Conference on Information Systems (PACIS) , July 2012.

2011, 2010

Oja, M.-K. and Lucas, W. T. ERP Usability Issues from the User and Expert Perspectives. Journal of Information Technology Case and Application Research, vol. 12, no. 3, 2011.

Babaian, T., Lucas, W., Xu, J., and Topi, H. Usability through System-User Collaboration: Deriving Design Principles for Greater ERP Usability. In the 5th International Conference on Design Science Research in Information Systems and Technology (DESRIST 2010) , Lecture Notes in Computer Science, pages 394-409. Springer, 2010.

Cooprider, J. et al. A Collaboration Model for ERP User-System Interaction. In Proceedings of the 43rd Hawaii International Conference on System Sciences (HICSS 2010), pp. 1-9, 2010.

Oja, M-K. Designing for Collaboration: Improving Usability of Complex Software Systems", In Proceedings of the 28th of the international conference extended abstracts on Human factors in computing systems (CHI EA '10) pp. 3799-3804, ACM, 2010.

Oja, M-K. & Lucas, W. Evaluating the Usability of ERP Systems: What Can Critical Incidents Tell Us? In Pre-ICIS Workshop on Enterprise Systems Research in MIS, 2010.

2009, 2008

Lucas, W. and Babaian, T. Reasoning for Intelligent System-User Interactions with Enterprise Resource Planning Systems. In the IJCAI 2009 Workshop on Intelligence and Interaction, 2009.

Babaian, T. and Lucas, W. A reasoned approach to error handling: Position Paper on Work-in-Progress. In Proceedings of the International Conference on Enterprise Information Systems (ICEIS-2008) 2008.

Lucas, W., Babaian, T., and Topi, H. Applying Collaboration Theory for Improving ERP System-User Interaction. In Angappa Gunasekaran, ed., Techniques and Tools for the Design and Implementation of Enterprise Information Systems (Vol. 2), IGI Global, pp. 1-21, 2008.

2007

Babaian, T.; Lucas, W.; and Topi, H. Visualizing the process: A graph-based approach to enhancing system-user knowledge sharing. In Proceedings of the International Conference on Enterprise Information Systems (ICEIS-2007), pp. 123-128, 2007.

Babaian, T.; Lucas, W.; and Topi, H. A data-driven design for deriving usability metrics. In Proceedings of the International Conference on Software and Data Technologies (ICSOFT'2007), 2007.

Babaian, T.; Lucas, W.; and Topi, H. Using a process graph to improve system-user knowledge sharing, In CHIMIT '07: Proceedings of the 2007 symposium on Computer human interaction for the management of information technology, Extended abstract, ACM Press, 2007.

2006

Topi, H.; Lucas, W.; and Babaian, T. Using informal notes for sharing corporate technology know-how. European Journal of Information Systems, 15(5):486-499, 2006.

Babaian, T.; Lucas, W.; and Topi, H. Improving ERP usability through user-system collaboration. International Journal of Enterprise Information Systems, 2(3):10-23, 2006.

Babaian, T.; Lucas, W.; and Topi, H. Making memories: applying user input logs to interface design and evaluation, In Proceeding CHI '06 extended abstracts on Human factors in computing systems, pages 496-501. ACM Press, 2006.

2005, 2004

Topi, H.; Lucas, W.; and Babaian, T. Identifying usability issues with an ERP implementation. In Proceedings of the International Conference on Enterprise Information Systems (ICEIS-2005), pages 128-133, 2005.

Topi, H.; Babaian, T.; and Lucas, W. Informal notes on technology use as a mechanism for knowledge representation and transfer. In Proceedings of The Sixth European Conference on Organizational Knowledge, Learning, and Capabilities (OKLC-2005), 2005.

Babaian, T.; Lucas, W.; and Topi, H. Collaborating to improve ERP usability. In Proceedings of the International Conference on Enterprise Information Systems (ICEIS-2004), pages 164-168, 2004.