Enhancing Patient Experiences through Technology
- Speaker: Dr. Ann Fruhling, Charles W. and Margre H. Durham Distinguished Professor of College of Information Science and Technology and the founding Director of the School of Interdisciplinary Informatics University of Nebraska at Omaha
- Date and Time: Tuesday, April 2, 2019, 2:00 - 3:20 PM
- Location: Smith 122 and online at https://bentley.zoom.us/j/439644062
Abstract: Dr. Fruhling will present two recent usability studies examining patient experiences using new interactive technology. The first study, “Natural-Setting PHR Usability Evaluation using the NASA TLX to Measure Cognitive Load of Patients”, evaluated the usability of an electronic interactive intake form called the pre-visit summary, a new feature in the Patient Health Record (PHR), from the perspective of cognitive load using real cardiovascular patients in a clinical setting. A validated measure for cognitive load, the NASA Task Load Index, was used along with retrospective interviews to identify tasks within the pre-visit summary that increased participants’ cognitive load. The second study, “Patient Preferences for Authentication and Security: A Comparison Study of Younger and Older Patients” examined authentication and security preferences of younger versus older patients after interacting with a PHR prototype in a clinical setting. Both studies contribute to the knowledge of improving and enhancing the overall patient experience.
Bio:Dr. Ann Fruhling, is the Charles W. and Margre H. Durham Distinguished Professor of College of Information Science and Technology and the founding Director of the School of Interdisciplinary Informatics at the University of Nebraska at Omaha. The School is the home of four degrees: Cybersecurity, Bioinformatics, Biomedical Informatics and IT Innovation. Dr. Fruhling is also the Director of the Public Health Informatics Research Laboratory. She has over 100 publications and has received close to $8.3M in research-related funding. Dr. Fruhling's research focuses on evaluating and improving human - computer interaction efficiency and effectiveness in the healthcare and public health domains.
Since 2002, she has been the Principal Investigator of an emergency response system and bioterrorism surveillance system for public health laboratories called STATPack™ which has been deployed in over 65 health laboratories across the Midwest. She is a co-PI on a NIH R01, ARHQ grant that focuses on optimizing the EHR for cardiac care. She is the PI for a grant sponsored by the Department of Transportation and awarded by UNL’s University Transportation Center that is conducting research and development to minimize the impact to first responders in the case of a HAZMAT transportation incident. The project team is developing an integrated dashboard (user interface) to monitor first responders health parameters from IoT devices’ data. In addition, she is a co-PI for the Biomedical Informatics KCA that supports the NIH funded IDeA Center for Translational Research at the University of Nebraska Medical Center. Dr. Fruhling collaborates often with Environmental Health and Toxicology scientists on a citizen science project testing and reporting contaminants in Nebraska watersheds.