We at the CIS Sandbox are trying our best to serve you in as many different ways as possible. We already have an excellently trained tutoring staff, but we realize that sometimes it can be difficult for you to come all the way to the Sandbox. Not to worry; we offer remote tutoring via instant messaging.
Look at the sidebar on the right side. You’ll find the following element:
If you click on the link that says, “Chat with us in a new window,” it will bring you to this page, Chat, where you can chat with us! The advantage of having it in a new window/tab is that you can still browse the site in your other windows/tabs without losing all of the messages that you already sent to us.
If you send us a message, we will do our best to help you without forcing you to come all the way up to Smith. We are doing our best to ensure that someone is always monitoring the chat window. Of course, sometimes it gets very busy and we don’t notice the messages right away. If we don’t get back to you right away, give us about five minutes. And if we still don’t get back to you, we aren’t ignoring you. If you leave us a question and your email address, we will try to answer your question as soon as we can.
We are also working on a way to offer remote assistant via Google Hangout. As soon as we get it all hooked up, we will let you know. If you haven’t played around with Google Hangouts, try it now so that you will be familiar with them when the system is finally up and running!
Thank you and see you soon!